← All work
TransitEngagementResearch

WeGo Star Future Direction Study

Fairpointe led public engagement and analysis supporting a realistic long-term strategy for investment in the WeGo Star passenger rail line.

Client
WeGo Public Transit
Location
Nashville, Tennessee
Duration
January 2023 - May 2024
A project team member speaks with a passenger beside a WeGo Star train at Riverfront Station.

Project story

The study responded to post-pandemic changes in ridership, customer needs, operations, funding, and state-of-good-repair requirements. Fairpointe's data and engagement work helped the project team compare flexible, forward-looking service and investment scenarios.

Fairpointe developed and implemented the engagement plan, including multiple survey rounds, social media management, public and online meetings, and outreach along the 30-mile corridor. Findings were organized and communicated to WeGo leadership to refine the final recommendations.

Outcome

A long-term strategy shaped by current and potential riders' perceptions, needs, and support for alternative investment scenarios.

Next projectPoplar Avenue Safety and Mobility Plan→

Start a conversation

Have a mobility challenge?
Let’s work through it together.

Contact Fairpointe ↗